1:1 Mentoring2020-02-11T16:29:38+00:00

With the mental health services so overstretched and underfunded, 75% of children are unable to access the support they need so we are building a free support service for children and young people to access practical and emotional 1:1 support when they need it.

Our aim is to build a FREE emotional support service for children and young people across the country. We need your help to do it!

Mentor - 1 : 1

How It Works

We believe that people need to access support for their mental health when they need it, this is why we aim to see you within 1 week of getting in touch with us.

You might not know how you feel, which is completely normal, or you might know what you’re going through but need to learn some tools, strategies and get some practical support through it. Our first appointment is always free and helps us understand how we can best support you so please reach out to us using our Self-Referral Form or send us a message to speak with one of our Mentors.

We support children (from 8 years old), young people and adults who may be experiencing difficulties with their mental health and our experienced team can support a variety of needs including;

AnxietyDepression & Low Mood
Stress Self Esteem & Confidence
Anger ManagementBehavioural Issues
Bereavement SupportTrauma
Perinatal DepressionBullying

We typically work with you over 8-12 sessions in order to have the long term, lasting impact we want to have on your life. We would love to allow all children to access this service for free but these spaces are currently limited. Until then our prices are;

Adult Sessions – £40

Children Sessions – £25

Each session will last 50 minutes and will be either weekly, fortnightly or monthly depending on what works for you. If you would like to purchase all 8 sessions upfront, you will receive your 8th session free of charge.

I have had CBT, counselling and psychotherapy in the past when I have been through difficult times that have triggered my mental ill health.

The Arthur Ellis team has actually done more in a 3 week period that previous sessions have…over 6 weeks plus.

If you need help with specific things like shopping, getting into exercise or tackling nerve-racking appointments, your Mentor will even attend with you as part of your sessions. We will be with you every step of the way towards your recovery.

How do I refer?

You can refer yourself to us straight away simply by filling out our Self-Referral Form. We also accept referrals made by a family member, employers and community organisations if you feel a member in your community requires our support. Please ensure that you have consent to do so and, the person is fully aware of the referral. Once a referral form is completed and received by us, we will be in touch with you within 24 hours to set up your initial meeting with one of our Lead Mentors.

What can you expect from your Mentor?

All mentors are vetted for their experience, qualifications and skills. All our Mentors are fully checked by the Disclosure and Barring Service and will be carrying an ID Badge. They will also not begin working with any referees 1:1 until they have been trained in our specific methods and been signed off by one of our Senior Mentors.

Most appointments will take place at our offices in Central Milton Keynes, but home visits and video call appointments are also available, this will be reviewed based on individual circumstances. The initial meeting with the mentor will always take place at the office to make sure you are comfortable with your Mentor and that your Mentor is comfortable supporting your needs.

Any information shared with your Mentor is kept confidential and in line with Data Protection Act 2018 and GDPR 2018; with the exception of any information disclosed that suggests any risk of harm (physical, mental, or emotional) to yourself or anyone else – then that information will be shared with the appropriate person(s) and/or services.

What will I be expected to do?

Where possible, you will be expected to attend all scheduled appointments and really participate and contribute to your sessions, we want you to help you, but you will need to put the work in both inside and outside your sessions. You will, in most cases, be given different strategies to try in day to day life which you will need to attempt and be mindful to maintain confidentiality.

What happens if I cancel?

It’s clear that there are times where cancelling a booked appointment may be necessary. However, it should be stressed that when booking an appointment, you Mentor has committed to that time and the facilities to that booking. We can reschedule the cancelled appointment within 7 days of the original appointment. Any deferred appointments will be limited to 2 consecutive appointments, if the third appointment is also missed, you may still be charged at the discretion of your Mentor.


Mentees are advised that in booking an appointment they are reserving a room and a Mentor’s time exclusively for their needs.

If you need to cancel your appointment for any reason, you may do so without charge by giving at least 48 hours notice. This allows your Mentor enough time to re-book the cancelled appointment slot and avoid unnecessary service disruption. It also provides an opportunity for those waiting to be accommodated.

Cancellations made within 48 hours of the appointment will not be charged but “no shows” and cancellations with less than 48 hours notice may be charged for in full. If you need to cancel your appointment please email info@arthurellismhs.com.

Please note:
• that you wish to cancel
• your name and telephone number
• date and time of your appointment
• whether you wish to reschedule

You can then be contacted to make arrangements for an alternative appointment should you require one.

1:1 Mentoring

Unable to access or waiting for mental health services? Maybe you just need a bit of support.

Fill Out Our Self Referral Form

Need a helping hand?
Get in touch for support

Pop Us An Emailinfo@arthurellismhs.com

Connect With Us

To support the development and running of our non-profit 1:1 children and young people referral service, we are so proud to be partnered with Imogen Sheeran who creates beautiful, hand-made jewellery for our cause.

Shop Our Jewellery